Category: windows

Can’t open CHM file or CHM topics are blank

Issue:
After opening a CHM documentation file, a topic may not appear when you click a link from the Table of Contents. Also, when you try to use a Universal Naming Convention (UNC) path to open a .CHM file that exists on a network shared folder, topics in the .chm file may not appear.

Reason:
You are using Microsoft Windows XP and have installed Security Update 896358 from Microsoft, which prevents the features of some web applications to work properly.

Solution:
On Windows XP (with the security update applied) you can also simply right-click on the CHM file, select Properties, and click on the “Unblock” button. Click “Apply” and the content should be visible.

This will only work on local files.

Where Is the Startup Folder?

I was recently searching for the startup folder for the User profile and the All Users profile in Windows 7. Systems administrators frequently create scripts which must run at login. Sometimes the scripts target an individual user profile and other times they target the computer in general regardless of the user.

In Windows XP, the startup folder existed in the following locations:

User Profile
 C:\Documents and Settings\Start Menu\Programs\Startup

All Users Profile
 C:\Documents and Settings\All Users\Start Menu\Programs\Startup

In Windows 7 however, access to the “Documents and Settings” folder is denied. This was the problem I ran into. I soon discovered that, in Windows 7, the startup folder was moved to the following locations:

Windows 7 User Profile
  C:\Users\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

Windows 7 All Users Profile
 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

Startup scripts are handled the same way in Windows 7 as they were in Windows XP. The difference is that the location of the startup folder has changed.